Frequently Asked Questions

How much does it cost for Recycling and Rubbish / Junk Removal in Victoria?

Pricing is based on volume you take up in our truck.  Give us a call and we can give you a rough estimate over the phone.  An exact price will be given to you when we arrive on your property.  Note:  Hauling a large amount of heavy items like concrete, dirt, and rubble is based on weight.

What is the lead time for Junk Pick-up?

If you call us the night before or first thing in the morning, we Guarantee Same Day Junk Removal   Service.  Our Company has a two hour time slot and we will call you twenty minutes before we arrive on-site.  We do all the loading, sorting and sweep up.

What kind of Payments do you accept?

We accept MC, Visa and Debit cards by a Secure Wireless Network. We provide an invoice to document who took your items, guaranteeing it is disposed of properly and in a legal manner.

Do you Recycle and Donate items?

We are an Eco Green Business that Recycles 100% of all Recyclable materials.  This ensures that we decrease our Carbon Footprint and increase the ability for the Hartland Landfill to surpass the estimated 2035 closure. Any and all items that the Goodwill Charities can sell, we will donate to help out the community.

Are you a Corporate Franchise?

We are proudly locally and independently owned since 1998. We are not a 1-800-Franchise disposal Company.

Does the Customer have to be on-site?

Customers do not have to be present at the job site. Our Manager will call the customer twenty minutes before they arrive.  On arrival we will call with a price and on completion the manager will call back for payment.  The payment can be emailed or text immediately for your records.

Do you also offer Estate Junk Removal in Victoria?

We are Estate Clean-up Specialists that can virtually handle any amount of work or situations that you unexpectedly find yourself involved in. We also do Hoarders Trash Removal with the utmost compassion and confidentiality.

Do you take Household Paint, Chemicals, Solvents and Drywall?

We do!  Note that Drywall must not contain asbestos. If it does, give us a call and we can help you with information and contact numbers.

Can you take Garden Compost and Junk at the same time?

Yes, but it may depend on how much you have of each. Give us a call to make sure!

Which Municipalities do you Serve & Collect from?

We service all of greater Victoria and South Vancouver Island: Saanich, Central Saanich, North Saanich, Sidney, Oak Bay, James Bay, Esquimalt, Colwood, View Royal, Langford, and the Highlands. If you’re not sure, give us a call!

Do you have Liability Insurance and WCB?

Yes! We have three million dollars of business liability insurance and in good standing with WCB. All of our workers and vehicles are fully insured.

Are estimates free?

Yes!  For a free estimate, contact us!

Does Haul a Day Junk Removal have a Demolition Service?

We can do light demolition like fences and sheds.  For questions give us a call!

Got more questions or want to book your same-day service? Call us!